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Post by account_disabled on Dec 4, 2023 13:50:42 GMT 9
Pauses with small interjections show that you are attentive to and that you are developing your speech at that moment, according to what they are talking about. And that you are not a robot with a sales script, talking only about what is already programmed. It is considered the magic piece, since it must be present along with the other topics. Call the person by name A speech like: “Good afternoon, Mrs. María, these are the most recommended products for you. Which of them do you like the most, Mrs. María?”, has much more positive Phone Number List impact than the same speech without the name of the person. Example: "Good afternoon, these are the most recommended products for you. Which one do you like best?" Using the person's name personalizes the speech, and the listener knows that it was designed entirely for them. Let the other person express themselves There is nothing more tedious than talking to someone who doesn't stop talking and doesn't listen at any time. When you let the other person express themselves, you make that person feel heard and you make them feel that you really understand their problem and need, that way, you will be able to offer the best option for a resolution. Pauses and the correct tone of voice at this moment are very important. Show interest There is no point in giving time for the other person to express themselves if you are not genuinely interested in the story they are telling you. Pause in surprise, use expressions of optimism and interest, and ask them to continue speaking.
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